Cenex Total Protection Plan® Warranty
OVERVIEW
You’ve made a huge investment in your equipment, and keeping your equipment running at peak performance is critical to your business. That is why we offer the Cenex Total Protection Plan warranty. A comprehensive risk management tool for your operation that keeps you in the field and provides you peace of mind.
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Equipment coverage
Covers up to 10 years or 10,000 hours on new equipment and up to 8 years or 8,000 hours on used equipment -
Extended protection
Extend protection well beyond the original equipment manufacturer warranties -
Proactive remindersWith periodic maintenance reminders to help keep your equipment in top condition
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Oil analysis testLubeScan® Used Oil Analysis fluid sample reports provide insight into the inner workings of your machine
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Product rebatesEarn $200 in Cenex products upon warranty activation -
TransferableIncrease the value of your used equipment by informing the buyer that they can request CHS to transfer the warranty to their name
Read the full warranty overview
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Auto Gold ATF DM
Maxtron® Synthetic Disel Engine Oils
It’s something that’s unique and I’m glad I have it. Most manufacturers’ warranties are about one-fifth of this one.
Max Weiss, Alma, Wisconsin
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For all components listed, used fluid samples should be submitted at minimum annually. Follow these guidelines for submitting used fluid samples:
- Engine: Submit used fluid sample at each oil change or drain
- Transmission/Hydraulics/Final Drive (common sump): Submit used fluid sample every 300 hours
- Transmission only: Submit used fluid sample every 300 hours
- Hydraulics only: Submit used fluid sample every 300 hours
- Differentials and Hubs: Submit used fluid sample annually
- All other covered components: Excluding fuel-related components, submit a used fluid sample annually
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To ensure your LubeScan sample is processed correctly, attach the pre-printed ALS labels from your Approval Welcome Kit on your Sample Identification Form, which you’ll find in the official LubeScan Used Oil Analysis sample kits from your Cenex® distributor. Once your sample container is filled and the form is properly labeled and completed, mail it using a black mailing canister and/or mailing sleeve.
Mail to:
ALS Tribology Lab: LubeScan
935 Sunshine Road
Kansas City, KS 66115-1122
Download the user-friendly ALS Webtrieve™ Mobile app for faster sample entry. -
Several requirements are necessary for the Cenex Total Protection Plan warranty to be transferred to a new operator:
- There must be more than six months remaining in the warranty term.
- The new operator must own (or lease) and operate the warrantied agricultural equipment within the CHS Energy trade territory.
- A request to transfer an existing warranty must be completed online within 30 days of acquisition.
- The new operator must fully comply with obligations outlined in the Agreement of Responsibility found in the online Equipment Warranty Transfer Request.
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- Contact the distributor where you purchased Cenex products used in the covered equipment. Call CHS Lubricants Technical Services at 1-800-852-8186, to inform them which equipment service center you intend to utilize for potential repairs as CHS reserves the right to deny use of service centers not approved by CHS.
- Submit a used oil sample using a LubeScan Used Oil Analysis kit. For fuel related claims, submit a fuel sample using a fuel kit container. Samples must be submitted before repair work is initiated.
- Retain all replaced parts as CHS Technical Services may inspect failed or replaced parts during the claims review process.
- Repaired components must be refilled with Cenex Covered Fluids to ensure continued warranty coverage.
- The warranty holder must submit an invoice for the work completed within 90 days from final invoice date.
